Shipping details for Nourishing Ecology Australia

    1. Enjoy Free Shipping on Orders over $120.00!
    2. Free Express Post shipping upgrade for purchases under $120.
    3. Get lightning-fast delivery with our Express Post upgrade!
    4. Items are wrapped carefully to minimize damage.
    5. Quick delivery! Hand-delivered parcels scanned at the Australia Post Office.
    6. Exclusive delivery by Australia Post.
    7. Products on this web site are sorted by price, not weight.
    8. Call 0404 561880 for questions.
    9. Express Post Shipping is used for our orders.
    10. We do our best for same day dispatch.
    11. Tracking number provided upon order fulfillment.
    12. Notice will be received at the post office drop off.
    13. Receive Instant Updates for Accurate Delivery Estimates.
    14. Delivery confirmation will be sent.
    15. Parcels to major cities/distribution hubs delivered next day incl. Perth.
    16. If you live in a rural area, you'll be familiar with Australia Post and its practices.
    17. We ship from Sunshine Coast, QLD, Australia. Major centers receive mail next day, subject to Australia Post's busy periods.
    18. Contact us at or 0404 56 1880 for assistance.
    19. We service all Australian states: Qld, NSW, Vic, NT, WAS, SA, ACT
    20. No overseas orders due to quarantine laws and return issues

    Thanks for shopping with us.

    Edie  (short for "Edythe")

    Mobile - 0404561880

    email -

    Large Orders

    To place a large order, please email us to discuss logistics

    Shipping Method

    We use Australia Post for fast delivery, although Next Day delivery is no longer guaranteed.

    In 14 years, we have never lost a parcel. Delivery is usually next day, except in regional areas where it can take 2-5 days. Incorrect addressing causes issues.

    Shipping Timing

    We ship same or next business day and hand deliver parcels to the local Australia Post Express Post Business Centre. Express Post Delivery ensures prompt arrival in major metropolitan areas. Visit the Australia Post website for more details.

    Lost item Process

    Please check the Australia Post Tracking number on your email or phone from us and/or Australia Post. If that fails, contact us so we can locate the parcel. Avoid calling outside of Business Hours; email if possible. We have lost no parcels due to Australia Post. 0404561880

    Broken Item Process to follow

    Our suggestion for making this problem go away as quick as we can for all of us in the rare event you receive an item that is broken or damaged in your parcel. Can you please:

    1. Take a photo of the broken item with your camera.
    2. Email these photos to us ASAP so we can establish what happened and why (so we do not repeat this annoyance for us all) and we will arrange for a new item to be sent to you ASAP.and usually that day we receive the email if it fits the criteria of damaged in transit.
    3. We check our emails at most times and will commence remedying the problem
    4. We need the photo so we can make a claim against Australia Post.
    5. We will most likely ring you to make sure you are okay and you know we will take care of this for you.
    6. The replacement dispatch will be prepared and dispatched in that same day post if we can make it.
    7. This replacement may come with an extra bag and we may ask that you return it to us so we can present it to the Australia Post team in an attempt for us to seek costs from Australia Post.




  • SHIPPING Information for Nourishing Ecology Australia -  BACKGROUND
  • If you don't like reading please ring 0404561880 with questions.(during business hours please)
  • It seems some people love details and lots of them and hence wwe are going to try and give you         lots of it.
  • We are a small business of husband and wife, based on the Sunshine Coast, QLD  Australia.
  • We care about you as our customer of Nourishing Ecology. 
  • We only sell products we use and appreciate those that need these as well.
  • We want you to come back and buy more from us over the years and we would love you to be a         happy, content, repeat customer. 
  • We hope if you are stoked with our service, you will return.
  • If what you want is listed on the internet, then we have it in stock.
  • We have customers that have been with us for the 14 plus years.
  • If you want to buy in bulk, please give us a call.
  • To keep you satisfied, we need to do our best to get that order to you ASAP and below we will             detail a few of those extra steps we take in the details below.
  • We aim to have your order delivered to you the next business day! (if we can) and yes it happens if you live in a major city or metropolitan area serviced by Australia Post (and they can do it) . (This is possible in the current world with the amazing supply chain logistics used to service all areas of Australia. (Obviously if you live in far away places or blackspots of Australia Post this will be known by you and for us it is in the hands of Australia Post))
  • We are still amazed that when we receive an order at 10am from a customer that day and we fulfill it and the next morning it is often delivered to our customer in WA Perth, Wow, wow, wow!  Even if we hand delivered it , we could not do better.
  • We strive to do our part in expediting your parcel by being as as fast on our end of the supply issue as we know how in order to deliver your order to you ASAP.